Privacy Policy for Playful Shoe

Effective Date: October 26, 2023

At Playful Shoe, your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, protect, and share it, and the choices you have regarding your information when you visit and make purchases from our website, playfulshoe.com (the “Site”).

1. Information We Collect

To provide our services and enhance your shopping experience, we collect the following types of information:

  • Personal Information You Provide: This includes information you voluntarily provide when you create an account, make a purchase, sign up for our newsletter, or contact customer service. This may encompass your name, billing and shipping address, email address, phone number, and payment information.
  • Automatically Collected Information: When you visit our Site, we automatically gather certain data about your device and interaction with the Site. This includes your web browser type, IP address, time zone, cookies, and information about the web pages or products you view, referring websites, and how you interact with the Site. We collect this through cookies, log files, and other tracking technologies.
  • Order Information: When you make a purchase, we collect specific information to fulfill your order, including product details, purchase price, and transaction history.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Order Fulfillment: To process and complete your transactions, arrange for shipping, send you invoices and order confirmations, and provide you with customer support.
  • Site Functionality: To load the Site accurately for you and perform analytics to optimize our Site’s performance and your user experience.
  • Marketing and Communication: To communicate with you about your account or order, screen for potential risk or fraud, and, in accordance with your preferences, provide you with information or advertising relating to our products, promotions, or new offerings. You can opt out of marketing communications at any time.
  • Improving Our Services: To better understand how our customers use the Site, diagnose technical issues, and develop new products, services, and features.

3. Sharing Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

  • Service Providers: We engage trusted third-party companies and individuals (e.g., payment processors, shipping carriers, hosting providers, and analytics tools) to perform functions on our behalf. They have access to personal information only as needed to perform their tasks and are obligated not to disclose or use it for other purposes.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.
  • Protection of Rights: We may share information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
  • Access and Correction: You may access, update, or correct your account information by logging into your account on the Site.
  • Do Not Track: Our Site does not alter its data collection practices when it receives a “Do Not Track” signal from your browser.
  • Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. Note that disabling cookies may affect the functionality of certain parts of our Site.

5. Data Security

We implement a variety of industry-standard security measures designed to protect the security of your personal information both online and offline. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting requirements).

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies only to information collected by Playful Shoe. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Effective Date” at the top of this page. We encourage you to review this policy periodically for any changes.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us through the Customer Service section of our website.